Embrace Your Customer
Your customers are quickly adopting to mobile technology. 2 trillion texts are sent daily and consumers prefer text to voice at a rate of 3 to 1.
-
"Our customers are always on the go - and the best way to reach them is with email and text messaging. The GuestAssist integrated email & text-messaging services make it easy and keep our customers in the loop."
Customer Benefits
- Instant access in a time of need
- Real-time response
- Convenient, discrete & private
- Community Messaging & Timely Alerts
- Supports Mult-tasking
- No voice mail or on-hold music
Your Benefits
- Early problem identification
- Real-time responsiveness
- Risk management
- Increased guest satisfaction & loyalty
- Low cost service enhancement
- Trained staff in less than 30 mins
- Archived & Searchable Conversations
GuestAssist and School Registration
Clients Include
- Crisis Intervention of Houston
- Wendy's
- Conoco Phillips
- NYPD
- Accenture
- Fidelity Investments
- Glaxo SmithKline
- American Express
