2 - Turning the GuestAssist service on
Readying your guest assist inbox to receive messages.
3 - Responding to messages
Demonstrating the process of responding to an incoming message.
4- Initiating a conversation
A demo on initiating a conversation with staff members or mobile customers.
5 - Adding staff members
This video demonstrates the process of adding a staff member to your GuestAssist account.
6 - Creating an operator
A demonstration on how to create an operator that can respond to customer requests through the GuestAssist inbox.
7 - Saved Responses
Using saved responses to speed up your communications with customers.
8 - Using Tags
Tags are an easy to use way to categorize your incoming messages. This video demonstrates tagging in GuestAssist.
9 - Automatic Responses
GuestAssist provides automatic responses to common account activity states. This video will help you manage your auto responses.
10 - Reporting
The GuestAssist inbox has a robust reporting system. The demo provides information on how you can gather reporting data on a variety of metrics.